Legal
Client Account Policy
This policy explains how Hill Visuals client accounts work, what information is connected to them and how access is managed.
Last updated 2026-07-13
Purpose of a client account
A client account provides secure access to the Hill Visuals Client Portal and content assigned to the verified email address, including private galleries, project information, contracts, guides, downloads and referral rewards. Creating an account does not confirm a booking.
Creating and verifying an account
You must provide accurate information and verify your email address before using the account. You are responsible for keeping your login details private and for activity completed through your account.
How content is linked
Private content is linked by Hill Visuals to the verified account email or account identifier. A newly created account may initially be empty. Content appears only after Hill Visuals assigns it.
Security and sessions
Hill Visuals may record login time, device, IP address and approximate location for security. You can review and revoke sessions through account settings. Suspicious sessions may be revoked without notice.
Suspension and restoration
Access may be suspended where reasonably necessary for security, misuse, legal compliance, non-payment, investigation or protection of client content. A reason will normally be provided by email. Restored accounts receive a restoration notice.
Privacy and deletion
Account information is handled under the Privacy Policy. You may request correction or deletion, although some records may need to be retained for contracts, legal obligations, accounting or dispute resolution.
Support
For account support, security concerns or data requests, contact support@hill-visuals.com.